How it works
Brief
You send one product and one task in a sentence. We confirm scope, access and the environment in one reply, within a business day.
Operate
An AI operator performs the task on the real product, in a clean environment, on camera. Every attempt is logged.
Verify
The video has to match what your product actually does. A person checks the result against the product's own evidence and decides whether it can be published, and nothing goes out without that check. Failed attempts stay in the log and in the video.
Deliver & refresh
The finished video lands within two days, with the written guide and captions in your languages, on your channel or ours. When you ship a release, affected videos re-run.
Step 02 is run by an AI operator. Step 03 is what makes the result a verified walkthrough.
$ cat modes.tsv
| Mode | What it is | Use it for |
|---|---|---|
| Live Operation | Screen recording of a real run, operated live. | Software with a UI or CLI we can reach. |
| Slide-Rendered | Rendered from the run log, photos and the manual, narrated. | Hardware, physical steps, air-gapped systems. |
| Designed | Motion-graphics explainer built on verified facts. | Concepts, release notes, comparisons, Shorts. |
$ ls ./deliverable
- ✓ The video (MP4 + on YouTube, public or unlisted)
- ✓ Written guide with the exact steps that worked
- ✓ Troubleshooting notes: what failed first, and the fix
- ✓ Captions and narration in the languages you asked for
- ✓ Version tag, run date and verification record
- ✓ Re-run on your next release
$ cat faq.md
Is it a real operation, or a mock-up?
It is real. Live Operation videos are screen recordings of the product doing the task, and every video is published with its timestamped run log.
What happens when something fails?
It stays in. Failed attempts are listed under Troubleshooting on the video page, and your users search for exactly that section.
What access do you need?
We need a trial or demo environment of your product and the docs page for the task. We never take production access.
Which languages?
English and Chinese are produced in house, and German, Japanese and Spanish captions and narration are available on request. A single recording serves every language.
Who owns the videos?
You do, and you can publish them on your channel, in your docs or on your partner portal. We keep the right to show them as samples unless you say no.
Do you disclose that an AI operated the product?
Yes, in the description of every video. The operator is AI, and people do the verification and make the editorial decisions.